1. Overview & Scope

Teno Partners (“Teno”, “We”, “Us”, “Our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, store, process, and safeguard the information you provide when using tenopartners.com or teno.partners, applying to join our network, or communicating with our team.

Teno Partners operates strictly as a B2B performance marketing agency and introducing broker. This policy applies exclusively to business partners, affiliates, streamers, networkers, and content creators (“Partners”) interacting with our platform.

2. Information We Collect

We only collect information that you voluntarily provide when submitting an application, completing an onboarding form, or communicating with an Account Manager. This may include:

• Identity & Contact Details: Your name or preferred online alias, email address, Telegram handle, WhatsApp phone number, and preferred messaging channels.

• Application & Traffic Details: Referral sources, network background, channel details, and optional notes or promotional briefs submitted via our onboarding forms.

• Operational & Financial Details: Preferred payout methods (including digital asset wallet addresses) and account settings supplied during ongoing campaign setup.

Our landing pages operate as a streamlined communication funnel; we do not deploy invasive tracking tools or third-party behavioural profiling scripts on our public site.

3. Lawful Bases & How We Use Your Information

Under applicable data protection legislation (including UK GDPR, EU GDPR, and Cyprus Data Protection Law), we process your personal data under the following legal bases:

• Contractual Necessity (Article 6(1)(b)): To process your onboarding application, establish your Partner account, calculate Net Gaming Revenue splits, and disburse Commission payouts.

• Legitimate Interests (Article 6(1)(f)): To manage business relationships, ensure network security, audit traffic for fraud prevention, enforce non-circumvention terms, and defend against commercial disputes.

• Consent (Article 6(1)(a)): To distribute optional network marketing announcements, promotional updates, and new operator campaign alerts via your preferred channels (Email, Telegram, or WhatsApp). You maintain the right to withdraw consent at any time.

4. Data Processors, Third-Party Sharing & International Transfers

Teno Partners will never sell, rent, or trade your personal data to third parties for marketing purposes. Your data is shared only under the following operational circumstances:

• Operator Introductions: When you choose to partner with a specific gaming brand, relevant contact and campaign details are securely shared with that Third-Party Operator to establish your tracking assets and portal access.

• Secure Infrastructure & Analytics Software: Data is processed via secure cloud hosting platforms, encrypted communication systems (such as Proton Mail), and our secure live partner analytics software for real-time reporting.

• International Data Transfers: Due to the global nature of performance marketing, your contact and campaign details may be transferred to and processed by Third-Party Operators and technical infrastructure providers located outside the UK and European Economic Area (including Curaçao). Such international transfers are executed strictly where necessary for the performance of your partner arrangement.

• Legal & Regulatory Compliance: Data may be disclosed if required by law, court order, or competent regulatory authority.

5. Absolute Exclusion of End-User Player Data

Teno Partners provides introduction and management services at the B2B level only.

• Zero Player Data Collection: Teno Partners does not collect, process, track, or store any personal data belonging to Referred Players or end-user audience members.

• Direct Operator Handling: All player account creation, identity verification (KYC), deposit processing, and gameplay activity occur exclusively on the Third-Party Operator’s secure platform, governed strictly by that Operator’s independent Privacy Policy.

6. Communications & Opt-Out Rights

We periodically distribute network updates, promotional opportunities, and administrative alerts via email, Telegram, or WhatsApp.

You maintain full control over marketing communications. You may opt out of promotional messages at any time by:

• Replying “STOP” or “UNSUBSCRIBE” on Telegram or WhatsApp.

• Clicking the unsubscribe link in promotional emails.

• Notifying your Account Manager or emailing legal@tenopartners.com.

Note: Essential administrative, operational, or financial notices regarding active accounts will continue to be delivered.

7. Data Security & Retention Schedule

We implement robust technical and organisational security measures to protect your information against unauthorised access, alteration, disclosure, or loss. Access to Partner contact data is restricted strictly to authorised Teno Partners personnel and designated Account Managers.

Retention Schedule: Partner contact, financial, and transactional records are retained for the duration of your active network participation plus six (6) years following account closure to comply with statutory accounting, tax, legal limitation periods, and commercial record-keeping requirements. Where personal data is no longer required, it is securely deleted or anonymised.

8. Your Statutory Legal Rights & Regulatory Complaints

Under applicable data protection legislation (including UK GDPR, EU GDPR, and Cyprus Data Protection Law), you possess the following statutory rights regarding your personal data:

• Right of Access: Request a formal copy of the personal data held about you.

• Right to Rectification: Request immediate correction of incomplete or inaccurate data.

• Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data where retention is no longer legally required.

• Right to Restrict or Object: Request a pause on data processing or object to processing conducted under legitimate interests.

• Right to Data Portability: Request transfer of your data to another controller in a structured, machine-readable format.

Right to Lodge a Complaint: If you believe your personal data has been processed unlawfully or in breach of applicable regulations, you maintain the statutory legal right to lodge a complaint directly with a competent Data Protection Authority, including the Office of the Commissioner for Personal Data Protection in Cyprus (dataprotection.gov.cy) or the UK Information Commissioner’s Office (ICO).

9. Contact & Data Privacy Inquiries

To exercise any of your statutory data rights, request account deletion, or submit formal privacy inquiries, please contact our legal team:

• Official Web Domains: tenopartners.com | teno.partners

• Legal & Privacy Inquiries: legal@tenopartners.com

• General Network Support: partners@tenopartners.com